Tourism & hospitality · third-country nationals
Malta
Skills
Pass
The sector verification Malta requires on top of the Pre-Departure Course when your role is in tourism or hospitality. Two online courses, one live interview, two certificates.
Independent information guide
This website explains the Tourism & Hospitality Skills Pass for applicants. It is not operated by or affiliated with the Government of Malta, Identita, the Institute of Tourism Studies or the Human Rights Directorate. Applications, payments and login details must only be submitted through the official portals linked on this page.
Before this
The course comes first
The Pre-Departure Course is a separate requirement that Identità describes as applying to all third-country nationals applying for a Single Permit for the first time, regardless of industry. Official sources describe it as “Mandatory by Law”.
The Tourism & Hospitality Skills Pass sits on top of that — official materials describe it as required “in addition to any other certification required by the competent immigration authorities”. It is an additional, sector-specific layer, not a replacement. Most readers of this guide need both.
The Pre-Departure Course, in fullAt a glance
Quick facts
Scope
Who needs it
Official materials describe the Skills Pass as “an official verification framework established by the Government of Malta”, confirming “the minimum basic level required to work in the Hospitality and Tourism Industry in Malta”. It is aimed at third-country nationals who plan to come to Malta to work in the tourism and hospitality industry.
Official Skills Pass materials describe the broader requirement as applying when a candidate “will be working within the Hospitality Industry or with an establishment that has an MTA licence”. That is two triggers, not one — and read together they reach wider than the word “hospitality” suggests on its own, not narrower.
Not every hospitality-adjacent role is in scope, though. The official FAQ publishes a list of excluded roles — naming accounts, marketing, HR and store employees, and cleaners and kitchen porters — and explicitly describes that list as non-exhaustive. Other roles may also be outside scope.
If your role is similar to one of those named, or you are otherwise unsure, confirm with Skills Pass directly before you register and pay. See the published list of excluded roles, who needs the Skills Pass, or browse by role or country.
The sequence
Two phases, in order
These run strictly in order — Phase 2 is booked only after Phase 1 is confirmed. The occupation you pick in Phase 1 shapes what Phase 2 asks you, so it is not a formality.
Phase 1 — online courses and assessments
Two self-paced online courses — “Basic Customer Care” and “Basic Maltese Tourism Product” — each ending in an assessment. You also select your specific occupation from a published list. The clock starts when you begin.
How registration worksPhase 2 — live video interview
Roughly 30 minutes, conducted via video conferencing, with true/false and open-ended questions covering both English proficiency and competency in the occupation you selected in Phase 1.
What each phase assessesTwo certificates issued
Passing both phases is described as producing two separate certificates — a Pre-Departure Course Certificate and a Certificate of Full Skillspass achievement — delivered digitally through Blockcerts.
About the certificatesCost
What it costs
Unlike the Pre-Departure Course total, where official sources broadly agree on €250, the figures published for the Tourism & Hospitality track do not cleanly add up. Every figure below is one an official page states, with the place it is stated in the third column. The conflict underneath is real and unresolved — we state it rather than pick a winner.
| Item | EUR | Where it is stated |
|---|---|---|
| Pre-Departure Course | 245 | Sector fee table, row 1 of 2 |
| Tourism & Hospitality Skills Pass — including the €5 booking fee | 230 | Sector fee table, row 2 of 2 |
| Phase 2 video interview | None | Step 5 prose: “no additional payment” |
| Re-sit, after one free re-sit | 100 | Each further attempt |
| Phase 1 extension — 14 days | 50 | If the 42-day window runs out |
See the full cost breakdown for the exact source quotes behind every figure and the named discrepancy in full.
Outcome
The certificates
Official materials describe certificates for the Tourism & Hospitality Skills Pass as issued by the Institute of Tourism Studies and delivered digitally through Blockcerts — a .json file you can import into the Blockcerts Wallet App, and also a downloadable PDF.
Unlike the Pre-Departure Course certificate, which is described as having no expiry, these are described as something that can expire, if time-limited, or be revoked. They can be verified by sharing them either publicly or privately.
Official materials also describe a renewal pathway: existing pass holders may become eligible for a longer permit — two years after one year with no objections, or up to three years with improved qualifications.
See the full certificate page for the exact source wording on issuance, expiry, revocation, and renewal.
Two requirements
Skills Pass vs. the course
Related but distinct, and the difference decides what you owe and when. Most readers of this guide need both.
| Skills Pass | Pre-Departure Course | |
|---|---|---|
| Legal status | Sector-specific requirement | Mandatory by law |
| Who | Tourism & hospitality, or an MTA-licensed establishment | All first-time Single Permit applicants |
| Cost | EUR 225–230 | EUR 250 |
| When | After, and on top of, the course | For the permit application |
| Certificate expiry | Can expire or be revoked | No expiry |
Questions
Common questions
Do I need the Skills Pass if my job isn't in tourism or hospitality?
No. Official materials describe the Tourism & Hospitality Skills Pass as relevant specifically to "Third Country Nationals who plan to come to Malta to work in the tourism and hospitality industry". If your role is outside that sector, this particular Skills Pass track does not apply to you — though the separate, mandatory Pre-Departure Course generally still does for first-time Single Permit applicants. See who needs it for the detail, including the published list of excluded roles.
How much does the whole process cost?
This is an area where official figures still need care. The current sector operational page's fee table lists the Pre-Departure Course at €245, the Tourism and Hospitality Skills Pass at €230 including the €5 booking fee, and no additional payment for the video interview. An earlier sentence on the same page still says candidates book the Phase 2 interview and pay €250. We state that internal wording conflict plainly on the cost page rather than inventing an explanation.
Is the Skills Pass the same thing as the Pre-Departure Course?
No — they're related but distinct. Official sources describe the Pre-Departure Course as a course "Mandatory by Law" for all first-time Single Permit applicants, while the Tourism & Hospitality Skills Pass is an additional, sector-specific verification needed "in addition to any other certification required by the competent immigration authorities" if your role is in tourism or hospitality. You generally complete the Pre-Departure Course as part of, or alongside, this process — not instead of it.
What happens if I fail an assessment or the interview?
Official materials describe one free re-sit for failed exams, with further re-sits available for purchase at a stated €100 each. They don't, however, spell out a specific retake process for the Phase 2 interview itself — if that situation arises, ask Skills Pass directly rather than guessing at a process that isn't published.
How long do I have to finish the process?
Official materials describe candidates as having 42 days to complete Phase 1 from when they begin, with 14-day extensions available for purchase (stated at €50) if you run out of time. Build a buffer into your plans — Phase 2 still needs to be booked and completed after Phase 1 is confirmed.
Which hospitality roles are excluded from the Skills Pass requirement?
The official FAQ publishes a list of excluded roles — naming accounts, marketing, HR and store employees, and cleaners and kitchen porters — and explicitly describes the list as non-exhaustive. That means other roles may also be outside scope. If your role is similar to one of those named, or you're otherwise unsure, confirm with Skills Pass directly before you register and pay. See the excluded-roles page for the full published list and what "non-exhaustive" means in practice.
How does occupation selection work in Phase 1, and what if mine isn't listed?
Phase 1 requires you to select a specific occupation from a published list — examples named in official materials include Luggage Porter, Receptionist, Bar Waiter, Commis Chef, and Commis de Rang. The occupation you select shapes the competency areas assessed in Phase 2, so it matters. If your occupation doesn't appear on the list, published guidance says to contact Skills Pass support directly rather than selecting the nearest option. Don't guess — ask.
What exactly happens in the Phase 2 video interview?
Official materials describe the Phase 2 interview as roughly 30 minutes, conducted via video conferencing, with true/false and open-ended questions covering both English proficiency and competency in the occupation you selected in Phase 1. Other official wording places the interview at the Institute of Tourism Studies or a VFS centre — taken together, this suggests you attend in person at a venue to use the video-conferencing setup there, though official materials don't spell that connection out directly. Treat your own booking confirmation as the authoritative word on format and location.
Can I extend Phase 1 if I need more time?
Official materials describe paid extensions as available — stated at €50 for a 14-day extension — if you run out of the 42-day Phase 1 window. They don't describe a cap on how many extensions you can purchase or under what conditions. If you think you'll need more time, factor extension costs into your planning early and confirm current availability directly with Skills Pass rather than assuming extensions are always on offer.
Provenance
Official sources
Every figure on this page traces to one of these. Where two official pages disagree, we say so rather than pick a winner.
Where to act
Start with the official portals
To register, pay, or check a rule that affects your own case, go to the official sources — not to this guide.
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